Change Description: Intergrid planned maintenance work.
Change Ticket Number: SD-29572
Change Start Time: 15/10/2025 05:00 PM AEDT
Change End Time: 15/10/2025 08:00 PM AEDT
Expected Impact: Support portal will be unavailable up to 2 hours.
Services Affected: Intergrid Support Portal
The Intergrid team has scheduled planned maintenance work to upgrade the software on the support portal. During the maintenance window, the Intergrid customer support portal will be unavailable for up to 2 hours.
For any emergency requests during the maintenance window, please contact our support team via [email protected] or call support team on 1300 351 609 (Australia) or +61 3 7053 5301 (International).
Intergrid Service Management Centre will monitor the health of the services through the change window.
Should you have any questions or concerns regarding this upcoming maintenance, please technical support team via [email protected]