Scheduled for November 7, 2025 at 21:00 – November 8, 2025 at 02:00
Affects
Australia & New Zealand
Under maintenance from 9:00 PM to 2:00 AM
Australian Network
Under maintenance from 9:00 PM to 2:00 AM
Adelaide - 5GN Adelaide Data Centre
Under maintenance from 9:00 PM to 2:00 AM
Network & IP transit
Under maintenance from 9:00 PM to 2:00 AM
Perth - Equinix PE2
Under maintenance from 9:00 PM to 2:00 AM
Colocation
Under maintenance from 9:00 PM to 2:00 AM
Updates
Planned
November 7, 2025 at 21:00
Planned
November 7, 2025 at 21:00
REF: SD-29064 - 5GN Planned Maintenance Notification
Change Description : 5GN planned maintenance work
Change Ticket Number : SD-29064
Change Start Time : 08/11/2025 08:00 AM AEDT
Change End Time : 08/11/2024 01:00 PM AEDT
Expected Impact : No Impact - Only Hazardous Condition
Services Affected : Hazard condition - services connected to 5GN Melbourne Data Centre (MDC)
Locations Affected : 530 Collins Street - Melbourne Data Centre (MDC)
5G network team has scheduled a maintenance window to perform annual generator maintenance works at the Melbourne Data Centre (MDC) as part of our comprehensive maintenance program. During the maintenance window, specialist vendors and 5GN DC Facility team will be on-site to perform generator load testing works.
This activity involves simulating a mains failure (mains will be available at all times) in order to test the automation of the UPS and generator infrastructure. Whilst the site is confirmed to be stable on EPG (Emergency Power Generator) supply, various maintenance inspections will be carried out before returning the site to Utility supply.
5GN Service Management team, DC Facility Management and specialist vendors will monitor the health of services throughout the change window. This activity has been planned to ensure the highest operational standards are maintained and to minimise the risk of disruption to your operational environment.
During the maintenance windows, all services (Smart Hands, installations, work visits, etc.) will continue in accordance with our normal procedures.
Should you have any questions or concerns regarding this upcoming maintenance, please contact our technical support team via the support channel.