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Intergrid Backup Cloud - Operational
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Change Description: Intergrid Partner Planned Maintenance Notification (UPS A) Change Ticket Number: CHN-4839 Change Start Time: 20/05/2023 08:00 AM AEST. Change End Time: 20/05/2023 08:00 PM AEST. Expected Impact: No impact – Hazard condition due to loss of UPS redundancy. Services Affected: No Impact - Hazard condition for Sydney Data Centre (SDC) based services. The intergrid partner team has scheduled a planned maintenance window for UPS upgrade works. During these maintenance windows, UPS vendors will carry out preventive maintenance on the UPS system at Sydney Data Centre. An integrid partner team will work with contractors during the planned works in a staged manner, mitigating risk to ensure 100% uptime and ensure the work is completed as quickly as possible. During the maintenance windows, UPS A will be switched into external bypass meaning the A feed of the rack will be supplied by main power and the B feed will be supplied through UPS B. If you need any assistance regarding this maintenance work or any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]
We would like to inform our customers that we have identified the incident which impacted dedicated and virtual servers, including colocation services. Our engineers are actively working on the root cause analysis. We appreciate your patience during this time and will continue to provide updates on the progress
No notices reported this month
Mar 1, 2023 to May 1, 2023
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