Intergridstatuspage - Notice history

Change Description: Intergrid Planned Emergency Maintenance Work Change Ticket Number: CHN-3771 Change Start Time: 25/10/2022 06:00 AM AEDT Change End Time: 25/10/2022 07:00 AM AEDT Expected Impact: No Impact – Hazard Condition Only Services Affected: Hazard condition - dedicated servers Locations Affected: Sydney Data Centre (SDC) Intergrid team has scheduled a planned maintenance window to perform emergency network maintenance work at Sydney Data Centre (SDC). This activity has been planned to ensure the highest operational standards are maintained and to minimize the risk of disruption to operational environment. Intergrid Service Management team will monitor the health of services throughout the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]

Change Description: Intergrid Supply Partner planned maintenance work Change Ticket Number: CHN-3687 Change Start Time: 19/10/2022 06:00 AM AEDT Change End Time: 19/10/2022 07:00 PM AEDT Expected Impact: No Impact – Hazard Condition Only Services Affected: Hazard condition - services connected to Brisbane Data Centre (BDC) Locations Affected: Brisbane Data Centre (BDC) Intergrid Supply Partner team has scheduled a planned maintenance window to perform network maintenance work at Brisbane Data Centre (BDC). This activity has been planned to ensure the highest operational standards are maintained and to minimize the risk of disruption to operational environment. Intergrid Service Management team will monitor the health of services throughout the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]

Change Description : Intergrid supply partner planned maintenance work Change Ticket Number : CHN-3513 Change Start Time : 28/09/2022 12:00 AM AEST Change End Time : 28/09/2022 06:00 AM AEST Expected Impact : No outage – Higher latency up to 30 minutes Services Affected : Network & IP Transit Locations Affected : Adelaide, Auckland, Perth and Sydney Intergrid Supply Partner team has scheduled a planned maintenance window to perform network maintenance work at multiple locations - Adelaide, Auckland, Perth and Sydney. During this time, core network traffic will be re-routed via alternative network links and underlying network connectivity will experience higher latency and optical switch hit events up to 30 minutes. Intergrid Service Management team will monitor the health of services throughout the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]

Change Description: Intergrid Supply Partner planned maintenance work Change Ticket Number: CHN-3442 Change Start Time: 24/09/2022 08:00 AM AEST Change End Time: 24/09/2022 12:00 PM AEST Expected Impact: No Impact – Hazard Condition Only Services Affected: Hazard condition - services connected to Brisbane Data Centre (BDC) Locations Affected: Brisbane Data Centre (BDC) Intergrid Supply Partner team has scheduled a planned maintenance window to perform generator load testing(Dark Site Test) at Brisbane Data Centre (BDC) as part of comprehensive maintenance program. This activity has been planned to ensure the highest operational standards are maintained and to minimize the risk of disruption to operational environment. This activity involves simulating a mains failure(main will be available at all times) in order to test the automation of the UPS and generator infrastructure. Whilst site is confirmed to be stable on EPG (Emergency Power Generator) supply, various maintenance inspections will be carried out before returning site back to Utility supply. Intergrid Supply Partner Service Management team, DC Facility Management and specialist vendors will monitor the health of services throughout the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]

Change Description: Intergrid planned maintenance work Change Ticket Number: CHN-3341 Change Start Time: 24/08/2022 06:30 AM AEST Change End Time: 24/08/2022 08:00 AM AEST Expected Impact: No impact only hazard condition Services : Intergrid VPS + Dedicated servers Locations Affected: Brisbane Data Centre Intergrid team has scheduled a planned maintenance window for network maintenance work. Intergrid Service Management Centre will monitor the health of the services through the change window. Should you have any questions or concerns regarding this upcoming maintenance, please technical support team via [email protected]

Change Description : Intergrid Planned maintenance work Change Ticket Number : CHN-3317 Change Start Time : 23/08/2022 12:00 AM AEST Change End Time : 23/08/2022 06:00 AM AEST Expected Impact : Outage - Up to 2 hours Services Affected : Dedicated servers - IPMI access only Locations Affected : Perth, Adelaide, Canberra and Auckland locations. Intergrid supply partner has scheduled an emergency planned maintenance window to perform network maintenance work which will be affecting IPMI access capability for multiple locations(Perth, Adelaide, Canberra and Auckland). During this maintenance window, customers with dedicated server will experience outage condition up to 2 hours for Intelligent Platform Management Interface (IPMI) access. No outage condition anticipated for hosted servers. Intergrid Service Management Centre will monitor the health of the services through the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]

Change Description: Intergrid Planned maintenance work Change Ticket Number: CHN-3157 Change Start Time: 03/08/2022 08:00 AM AEST Change End Time: 03/08/2022 04:00 PM AEST Expected Impact: No Outage – Only Low Hazard Condition Services Affected: Maintenance - Uninterruptible Power Supply (UPS) Locations Affected: North Sydney Data Centre (NSDC) Change Detail: As part of ongoing maintenance program, Intergrid supply has scheduled a planned change window to perform maintenance work on uninterruptible power supply (UPS). As the works will be undertaken one system at a time, they will be performed without disruption to the operational environment by putting the UPS into a bypass, resulting in a reduced redundancy during the scheduled window. Intergrid Service Management Centre will monitor the health of the services through the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]