Intergridstatuspage - Notice history

Change Description: Intergrid supply partner maintenance work Change Ticket Number: CHN-3901 Change Start Time: 29/11/2022 11:30 AM AEDT Change End Time: 29/11/2022 08:00 PM AEDT Expected Impact: No Impact – Hazard Condition Only Services Affected: Hazard condition - services connected to Perth Data Centre Locations Affected: Perth Data Centre Intergrid Supply Partner team has scheduled a planned maintenance window to perform power cabling replacement works to improve our power redundancy. There is no expected impact to your services, as supply partner team will be replacing these cables one at a time to ensure power redundancy is maintained through the window. Intergrid Service Management team will monitor the health of services throughout the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]

Change Description: Intergrid supply partner maintenance work Change Ticket Number: CHN-3900 Change Start Time: 28/11/2022 07:00 AM AEDT Change End Time: 28/11/2022 05:00 PM AEDT Expected Impact: No Impact – Hazard Condition Only Services Affected: Hazard condition - services connected to Auckland Data Centre Locations Affected: Auckland Data Centre Intergrid Supply Partner team has scheduled a planned maintenance window to perform power cabling replacement works to improve our power redundancy. There is no expected impact to your services, as supply partner team will be replacing these cables one at a time to ensure power redundancy is maintained through the window. Intergrid Service Management team will monitor the health of services throughout the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]

Change Description: Intergrid Planned Emergency Maintenance Work Change Ticket Number: CHN-3771 Change Start Time: 25/10/2022 06:00 AM AEDT Change End Time: 25/10/2022 07:00 AM AEDT Expected Impact: No Impact – Hazard Condition Only Services Affected: Hazard condition - dedicated servers Locations Affected: Sydney Data Centre (SDC) Intergrid team has scheduled a planned maintenance window to perform emergency network maintenance work at Sydney Data Centre (SDC). This activity has been planned to ensure the highest operational standards are maintained and to minimize the risk of disruption to operational environment. Intergrid Service Management team will monitor the health of services throughout the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]

Change Description: Intergrid Supply Partner planned maintenance work Change Ticket Number: CHN-3687 Change Start Time: 19/10/2022 06:00 AM AEDT Change End Time: 19/10/2022 07:00 PM AEDT Expected Impact: No Impact – Hazard Condition Only Services Affected: Hazard condition - services connected to Brisbane Data Centre (BDC) Locations Affected: Brisbane Data Centre (BDC) Intergrid Supply Partner team has scheduled a planned maintenance window to perform network maintenance work at Brisbane Data Centre (BDC). This activity has been planned to ensure the highest operational standards are maintained and to minimize the risk of disruption to operational environment. Intergrid Service Management team will monitor the health of services throughout the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]

Change Description : Intergrid supply partner planned maintenance work Change Ticket Number : CHN-3513 Change Start Time : 28/09/2022 12:00 AM AEST Change End Time : 28/09/2022 06:00 AM AEST Expected Impact : No outage – Higher latency up to 30 minutes Services Affected : Network & IP Transit Locations Affected : Adelaide, Auckland, Perth and Sydney Intergrid Supply Partner team has scheduled a planned maintenance window to perform network maintenance work at multiple locations - Adelaide, Auckland, Perth and Sydney. During this time, core network traffic will be re-routed via alternative network links and underlying network connectivity will experience higher latency and optical switch hit events up to 30 minutes. Intergrid Service Management team will monitor the health of services throughout the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]

Change Description: Intergrid Supply Partner planned maintenance work Change Ticket Number: CHN-3442 Change Start Time: 24/09/2022 08:00 AM AEST Change End Time: 24/09/2022 12:00 PM AEST Expected Impact: No Impact – Hazard Condition Only Services Affected: Hazard condition - services connected to Brisbane Data Centre (BDC) Locations Affected: Brisbane Data Centre (BDC) Intergrid Supply Partner team has scheduled a planned maintenance window to perform generator load testing(Dark Site Test) at Brisbane Data Centre (BDC) as part of comprehensive maintenance program. This activity has been planned to ensure the highest operational standards are maintained and to minimize the risk of disruption to operational environment. This activity involves simulating a mains failure(main will be available at all times) in order to test the automation of the UPS and generator infrastructure. Whilst site is confirmed to be stable on EPG (Emergency Power Generator) supply, various maintenance inspections will be carried out before returning site back to Utility supply. Intergrid Supply Partner Service Management team, DC Facility Management and specialist vendors will monitor the health of services throughout the change window. Should you have any questions or concerns regarding this upcoming maintenance, please contact technical support team via [email protected]